A longtime hospitality executive, Bharat Lall has expanded the Pinnacle Hotels USA portfolio since founding the company in 1998. With properties centered in Southern California and Texas, Bharat Lall maintains internationally recognized brands such as Marriott, Sheraton, and Hyatt Regency.
As identified by the Hotel Show, the hospitality industry is seeing a number of trends that extend well beyond technology upgrades. One major development involves an expansion of offerings that target improved health and well-being. Focused on the quality of the customer experience, hotels are increasingly incorporating facilities such as spas, swimming pools, fitness centers, and even yoga spaces. In addition, some rooms and public areas are being outfitted with air purification systems and custom lighting, designed to energize.
In tandem with the above, eco-friendly hotel practices are taking hold as never before. Eco-friendly features include lights and air conditioning that shut off automatically when the room is vacated and on-site solar panels that are used to power electricity systems and to heat water.
